JOB ADVERT

Viana´s Home Ltd is a resort company that offers services such as; Lodging, gaming, catering, and recreation within the neighbourhood of Nkoa-bang, Yaoundé-Cameroon. She therefore seeks services of a Hotel manager.

The job description of a Viana´s Home manager typically encompasses a wide range of responsibilities aimed at ensuring the efficient and profitable operation of the Viana´s Home.

Key duties and responsibilities include:

1. Overall Management: The manager is responsible for overseeing all aspects of the Viana´s Home´s operations, including front desk, housekeeping, food and beverage services, maintenance, and administration.
2. Staff Supervision and Training: Hiring, training, and supervising staff across various departments to ensure excellent customer service, adherence to Viana´s Home policies, and efficient operations.
3. Guest Relations: Ensuring high levels of guest satisfaction by addressing complaints, resolving conflicts, and ensuring all guest needs are met promptly and effectively.
4. Financial Management: Budgeting, financial planning, and cost control to ensure that Viana´s Home operates within budget while maximizing revenue and profitability.
5. Sales and Marketing: Developing and implementing strategies to attract guests, increase occupancy rates, and maximize revenue through various sales and marketing channels, including online platforms, partnerships, and promotions.
6. Property Maintenance and Safety: Overseeing maintenance activities to ensure that Viana´s Home premises are well-maintained, safe, and compliant with health and safety regulations.
7. Quality Control: Monitoring and maintaining high standards of cleanliness, service, and amenities throughout Viana´s Home to uphold Viana´s Home´s reputation and ratings.
8. Inventory Management: Managing inventory levels of supplies, equipment, and amenities to ensure smooth operations and minimize wastage.
9. Event Management: Planning and coordinating events, conferences, and functions hosted at Viana´s Home, including catering, logistics, and guest accommodations.
10. Community and Public Relations: Building positive relationships with the local community, businesses, and government authorities to support Viana´s Home´s interests and enhance its Reputation.
11. Strategic Planning: Developing long-term goals and strategies to drive Viana´s Home´s gth, adapt to market trends, and maintain competitiveness in the industry.
12. Compliance and Regulations: Ensuring that Viana´s Home complies with all relevant laws, regulations, and industry standards, including employment laws, health and safety regulations, and licensing requirements.
13. Crisis Management: Developing and implementing protocols to handle emergencies, security threats, and other crisis situations effectively.
14. Reporting and Communication: Providing regular reports to senior management or owners on Viana´s Home´s performance, financial status, and operational challenges, and maintaining open communication channels with all stakeholders.

Overall, Viana´s Home manager plays a critical role in overseeing all aspects of Viana´s Home´s operations to ensure a positive guest experience, efficient operations, and financial success.

Job specification:

This position requires:

• Constant collaboration with third parties, staff and management
• Very limited or no travel out of town.
• 6 working days in a week (Monday through Sunday with 1 week day off)
• Working longer hours and weekends to meet deadline
• Working under pressure
• Advanced knowledge in M.S office suit
• Salary is competitive and based on qualification and experience
• Position is based at Nkoa-bang, Yaoundé-Cameroon
• Reporting to the CEO or his/her designee.

Candidate´s Specification

• Must be a holder of at least an degree in logistics/hotel management or a higher degree in business management.
• Must have at least 5 years of experience working in hotel management
• Must be very bilingual in French and English
• Must be an effective communicator and can represent Viana´s Home anytime need arises.
• Must be aged between 30-45years

Other details:

Interested candidates are expected to submit; a detailed copy of their CV (2 pages max), cover letter (1 page), to the following address ; vhomecmr@gmail.com with subject: Accountant_Viana´s Home2024 on or before the 02 nd May, 2024 at 12:00pm Prompt.

Should you not be contacted within 10 working days after the deadline, please consider your application not considered for the next steps.

Disclaimer:Viana´s Home is not gender biased and does not collect any form of payment for this process neither has mandated anyone

Source:https://www.jobinfocamer.com/job/38946/hotel-manager-a-hotel-de-la-place